Cisco Collaboration, CCNA Collaboration, CCNP Collaboration

Corso CCNP Collaboration CLACCM – Implementing Cisco Advanced Call Control and Mobility Services

Panoramica Obiettivi Contenuti
Tipologia Prerequisiti Durata e Frequenza
Docenti Modalità di Iscrizione Calendario

PANORAMICA

Corso di preparazione al conseguimento della
Certificazione Cisco CCNP Collaboration CLACCM
Esame 300-815 Parte della Certificazione Cisco CCNP Collaboration
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Agevolazioni per Disoccupati Inoccupati e lavoratori a Termine

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OBIETTIVI DEL CORSO

Il corso CLACCM Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) è parte del percorso Cisco CCNP Collaboration. L’obiettivo principale di questo corso è offrire le conoscenze e le competenze per utilizzare le funzionalità Cisco Unified Communications Manager (CUCM) per consolidare l’infrastruttura di comunicazioni in una soluzione di collaborazione scalabile e sicura. Si gestiranno i controlli avanzati delle chiamate e dei servizi in mobilità. Attraverso una combinazione di teoria ed esperienze pratiche, si apprenderanno anche molte altre funzionalità come il routing delle chiamate globalizzato,il Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, Device Mobility, Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing, Call Admission Control, Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Board Element Call deployments e tanto altro.

CONTENUTI DEL CORSO

Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Analyzing and Troubleshooting Signaling and Media Protocols
SIP Review
Review
SIP and H.Trunking Considerations
SIP and H.Troubleshooting Tools
Analyze SIP, H., and Media Protocols
Troubleshoot SIP and Media Protocols
References
Implementing Cisco Unified Communications Manager Supplemental Services
Call Park
Call Pickup
Meet-Me Conferences
Time-of-Day Routing
Implement Cisco Unified Communications Manager Supplemental Services
References
Implementing Call Coverage in Cisco Unified Communications Manager
Overview of Call Coverage in Cisco Unified Communications Manager
Call Hunting
Call Queuing
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Issues with Roaming Devices
Device Mobility Characteristics
Device Mobility Components
Device Mobility Operation
Device Mobility Considerations
Configure Device Mobility
Device Mobility Troubleshooting
Troubleshoot Cisco Unified Communications Manager Device Mobility
References
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Issues with Roaming Users
Cisco Unified Communications Manager Extension Mobility Characteristics
Cisco Unified Communications Manager Extension Mobility Components
Cisco Unified Communications Manager Extension Mobility Operation
Cisco Unified Communications Manager Extension Mobility Considerations
Configure Cisco Unified Communications Manager Extension Mobility
Cisco Unified Communications Manager Extension Mobility Troubleshooting
Troubleshoot Cisco Unified Communications Manager Extension Mobility
References
Configuring and Troubleshooting Cisco Unified CM Unified Mobility
Issues with Multiple Devices
Cisco Unified CM Mobility Overview
Cisco Unified CM Unified Mobility Operation
Cisco Unified CM Mobility Considerations
Configure Cisco Unified Mobility
Cisco Unified CM Unified Mobility Troubleshooting
Troubleshoot Cisco Unified Mobility
References
Implementing Cisco Unified Communications Manager Express
Cisco Unified Communications Manager Express Overview
Implement Endpoints in Cisco Unified Communications Manager Express
Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Calling Privileges and Toll-Fraud Prevention in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Hunt Groups
Call Park
Paging
Implement Hunt Groups, Call Park, and Paging in Cisco Unified Communications Manager Express
References
Implementing Globalized Call Routing
Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call-Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Calls that Involve Non-DID Endpoints
Implement Globalized Call Routing
TEHO, Including Local PSTN Backup
Class of Service in Globalized Call Routing Deployments
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
References
Implementing Remote Site Survivability
Overview of Remote Site Survivability
Cisco Unified SRST
Reachability Within the Remote Site and to the Outside
Survivability of MGCP Gateways Using MGCP Fallback
Implement MGCP Fallback and Survivable Remote Site Telephony
References
Implementing Call Admission Control in Cisco Unified Communications Manager
CAC Overview
Location CAC Within a Cluster
Location CAC for Off-Cluster Calls Using Locally Configured Locations
Intercluster Location CAC
PSTN Backup for Intracluster Calls Denied by CAC
PSTN Backup for Intercluster Calls Denied by CAC
Implement CAC
References
Implementing URI Calling in Cisco Unified Communications Manager
URI Call-Routing Overview
Directory URIs in Cisco Unified Communications Manager
URI Call-Routing Process
SIP Route Patterns and SIP Trunks
URI Call Routing Considerations
Implement a URI-Based Dial Plan for Multisite Deployments
References
Troubleshooting Multisite Cisco Unified Communications Manager Deployments
Call Routing Troubleshooting
Calling-Party Presentation Troubleshooting
Egress Device Selection and SIP Trunk Troubleshooting
Troubleshoot Globalized Call Routing
CAC Troubleshooting
Troubleshoot Call Admission Control
References
Examining Global Dial Plan Replication
GDPR Overview
ILS Characteristics
GDPR Components
Call Routing with GDPR
PSTN Backup
Implement Global Dial Plan Replication
References
Configuring and Troubleshooting Cisco Unified Border Element
Overview of Cisco Unified Border Element
Cisco Unified Border Element Call Routing
Explore Advanced Cisco Unified Border Element Dial-Peer Features
Cisco Unified Border Element SIP Header and SDP Manipulation
Cisco Unified Border Element Signaling and Media Bindings
Implement Cisco Unified Border Element
Cisco Unified Border Element Troubleshooting
Troubleshoot Cisco Unified Border Element
References

Attività Laboratoriali

Analyze SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Device Mobility
Troubleshoot Cisco Unified Communications Manager Device Mobility
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
Implement Globalized Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
Implement MGCP Fallback and Servivable Remore Site Telephony
Implement CAC
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalized Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element

TIPOLOGIA DEL CORSO

Lezioni frontali Presenza in Aula e Laboratorio;
Lezioni a distanza in Video Presenza Tempo Reale e Laboratorio;

INFRASTRUTTURA LABORATORIALE

Per tutte le tipologie di erogazione, il Corsista può accedere alle attrezzature e ai sistemi reali Cisco presenti nei Nostri laboratori o direttamente presso i data center Cisco in modalità remota h24. Ogni partecipante dispone di un accesso per implementare le varie configurazioni avendo così un riscontro pratico e immediato della teoria affrontata.
Ecco di seguito alcune topologie di rete dei Laboratori Cisco Disponibili:

PREREQUISITI

Si consiglia la partecipazione al Corso Cisco CCNA.

DURATA E FREQUENZA

Durata 5gg – Varie tipologie di Frequenza Estensiva ed Intensiva.

DOCENTI

I docenti sono Istruttori Ufficiali pluri certificati Cisco e in altre tecnologie IT, con anni di esperienza pratica nel settore e nella Formazione.

MODALITÀ DI ISCRIZIONE

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