Corso CCNP Collaboration CLCOR – Implementing and Operating Cisco Collaboration Core Technologies

Il Corso CLCOR Implementing and Operating Cisco Collaboration Core Technologies fornisce ai Partecipanti le competenze necessarie per implementare, configurare e risolvere problemi relativi alle principali tecnologie Cisco Collaboration in ambienti enterprise. Il corso è focalizzato sulle tecnologie core della collaborazione Cisco, includendo architetture, protocolli di segnalazione, call control, endpoint, gateway, media resources, applicazioni collaboration e Quality of Service per reti convergenti voce, video e dati. Durante il corso vengono trattate tecnologie e funzionalità come Cisco Collaboration solutions architecture, SIP, H.323, MGCP, SCCP, Cisco Unified Communications Manager, integrazione LDAP, user synchronization, user authentication, CUCM provisioning features, collaboration endpoints, codecs, dial plan, endpoint addressing, call routing, calling privileges, toll fraud prevention e globalized call routing. Il programma approfondisce inoltre Cisco IOS XE gateway, media resources, Webex Calling, hybrid local gateway, Webex Calling dial plan features, Webex app, migrazione da Cisco Jabber a Webex app, Cisco Unity Connection, Unity Connection integration, call handlers, Mobile and Remote Access (MRA), Collaboration Edge Architecture, troubleshooting degli endpoint e analisi dei traffic pattern e delle quality issues in reti IP convergenti. Ampio spazio è dedicato anche a QoS, QoS models, classification and marking e configurazione delle opzioni di classification and marking su Cisco Catalyst switches. Il Corso contribuisce alla preparazione dell’esame di Certificazione CCNP Collaboration (Esame 350-801).

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Obiettivi del corso

Di seguito una sintesi degli obiettivi principali del Corso CLCOR Implementing and Operating Cisco Collaboration Core Technologies:

Comprendere l’architettura Cisco Collaboration e i protocolli di segnalazione come SIP, H.323, MGCP e SCCP.
Configurare e gestire Cisco Unified Communications Manager, LDAP integration, provisioning features, endpoint addressing e call routing.
Implementare dial plan, calling privileges, toll fraud prevention, globalized call routing e media resources.
Gestire Webex Calling, hybrid local gateway, Webex app, Cisco Unity Connection, call handlers e Collaboration Edge Architecture.
Analizzare quality issues in reti convergenti e implementare QoS, classification and marking su Cisco Catalyst switches.

Certificazione del corso

Esame 350-801 CLCOR Implementing Cisco Collaboration Core Technologies;
Esame Parte delle Certificazioni: CCNP Collaboration, CCIE Collaboration. L’esaminato deve dimostrare conoscenza delle architetture Cisco Collaboration, dei componenti infrastrutturali e dei principali protocolli utilizzati negli ambienti di comunicazione enterprise. Tra i contenuti testati rientrano SIP, H.323, MGCP, SCCP, endpoint registration, call signaling, codec, media negotiation e integrazione dei servizi voce, video e collaboration. L’esame valuta inoltre le competenze su Cisco Unified Communications Manager, incluse LDAP integration, user synchronization, user authentication, provisioning features, endpoint addressing, dial plan, call routing, calling privileges, toll fraud prevention, globalized call routing e media resources. Sono testati anche contenuti relativi a Cisco IOS XE gateway, local gateway, hybrid calling scenarios, Webex Calling, Webex app, migrazione da Cisco Jabber a Webex app, Cisco Unity Connection, voicemail integration, call handlers e Collaboration Edge Architecture, inclusi scenari di Mobile and Remote Access (MRA). Il candidato deve infine dimostrare competenze su analisi del traffico voce, video e dati in reti IP convergenti, troubleshooting delle quality issues, Quality of Service (QoS), QoS models, classification and marking e configurazione delle relative funzionalità su Cisco Catalyst switches.

Contenuti del corso

Cisco Collaboration Solutions Architecture

Cisco Collaboration architecture components and design principles
Core collaboration services in enterprise environments
Role of call control, endpoints, gateways, and applications
Integration between voice, video, messaging, and collaboration services
Design considerations for scalable Cisco Collaboration deployments

Call Signaling over IP Networks

IP call signaling concepts in collaboration networks
SIP, H.323, MGCP, and SCCP protocol comparison
Endpoint registration and call setup behavior
Media negotiation and signaling flow analysis
Troubleshooting of call signaling issues

Cisco Unified Communications Manager LDAP

Cisco Unified Communications Manager integration with LDAP
User synchronization concepts
User authentication workflows
LDAP directory integration and verification
Troubleshooting of LDAP-related issues in CUCM

Cisco Unified Communications Manager Provisioning Features

CUCM provisioning features and deployment options
Auto-registration and manual endpoint registration
Self-provisioning concepts
Batch provisioning workflows
Verification of endpoint provisioning operations

Exploring Codecs

Voice codec fundamentals
Analog voice conversion into digital streams
Codec selection and bandwidth impact
Media quality considerations
Codec use in Cisco Collaboration environments

Dial Plans and Endpoint Addressing

Dial plan concepts in Cisco Unified Communications Manager
Endpoint addressing and numbering plans
Call routing logic and route selection
Implementation of endpoint addressing
Troubleshooting of dial plan and call routing issues

Cloud Calling Hybrid Local Gateway

Webex Calling hybrid local gateway concepts
On-premises local gateway deployment model
Integration between cloud calling and enterprise voice infrastructure
Call routing between Webex Calling and on-premises systems
Verification of hybrid calling behavior

Calling Privileges in Cisco Unified Communications Manager

Calling privilege concepts in CUCM
Class of Service and call restriction models
Configuration of calling permissions
Policy enforcement for outbound and internal calls
Troubleshooting of calling privilege issues

Toll Fraud Prevention

Toll fraud risks in collaboration environments
Security controls for call routing protection
Restriction of unauthorized call patterns
Implementation of toll fraud prevention policies
Verification of secure call routing behavior

Globalized Call Routing

Globalized call routing concepts
Number normalization and localization
Call routing across CUCM clusters
Implementation of globalized dial plans
Troubleshooting of globalized call routing issues

Media Resources in Cisco Unified Communications Manager

Media resource concepts in CUCM
Conference bridges, transcoders, and MTP resources
Media resource group and list configuration
Allocation of media resources for calls
Troubleshooting of media resource issues

Webex Calling Dial Plan Features

Webex Calling dial plan features
Dial plan integration in hybrid environments
Call routing between Webex Calling and CUCM
Configuration and verification of Webex Calling dial plan behavior
Troubleshooting of hybrid dial plan issues

Webex App

Deployment of Webex app in CUCM environments
Migration from Cisco Jabber to Webex app
User experience and collaboration service integration
Endpoint and application registration concepts
Troubleshooting of Webex app deployment issues

Cisco Unity Connection Integration

Cisco Unity Connection integration with Cisco Unified CM
Voicemail service integration concepts
Call routing between CUCM and Unity Connection
Configuration and verification of integration settings
Troubleshooting of voicemail integration issues

Cisco Unity Connection Call Handlers

Cisco Unity Connection call handler concepts
Call handler configuration and call flow design
User and mailbox management
Routing of incoming calls to voicemail services
Troubleshooting of call handler behavior

Collaboration Edge Architecture

Collaboration Edge Architecture concepts
Mobile and Remote Access (MRA) use cases
Remote endpoint access outside the enterprise network
Security and connectivity considerations for external endpoints
Troubleshooting of Collaboration Edge and MRA scenarios

Quality Issues in Converged Networks

Traffic patterns in converged IP networks
Voice, video, and data traffic behavior
Identification of quality issues in collaboration services
Latency, jitter, packet loss, and bandwidth considerations
Troubleshooting of collaboration quality problems

QoS and QoS Models

Quality of Service (QoS) fundamentals
QoS models for converged enterprise networks
Traffic prioritization for voice and video
QoS design considerations for collaboration traffic
Verification of QoS behavior

Classification and Marking

Traffic classification concepts
Marking strategies for voice, video, and data traffic
DSCP and CoS marking principles
Classification and marking policy implementation
Troubleshooting of traffic marking issues

Classification and Marking on Cisco Catalyst Switches

Classification and marking options on Cisco Catalyst switches
Trust boundaries and QoS policy enforcement
Switch-based traffic classification
Marking configuration and verification
Troubleshooting of QoS classification on Catalyst platforms

Attività Laboratoriali

Use Certificates
Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalized Call Routing
Configure the Integration Between Unity Connection and Cisco Unified CM
Manage Unity Connection Users
Configure QoS

Tipologia

Corso di Formazione con Docente

Docenti

I docenti sono Istruttori accreditati CISCO e certificati in altre tecnologie IT, con anni di esperienza pratica nel settore e nella Formazione.

Infrastruttura laboratoriale

Per tutte le tipologie di erogazione, il Corsista può accedere alle attrezzature e ai sistemi reali Cisco presenti nei Nostri laboratori o direttamente presso i data center Cisco in modalità remota. Ogni partecipante dispone di un accesso per implementare le varie configurazioni avendo così un riscontro pratico e immediato della teoria affrontata. Ecco di seguito alcune topologie di rete dei Laboratori Cisco Disponibili:

Corso CCNP Collaboration CLCOR – Implementing and Operating Cisco Collaboration Core Technologies

Dettagli del corso

Prerequisiti

Si consiglia la partecipazione al Corso Cisco CCNA.

Durata del corso

Durata Intensiva 5gg;

Frequenza

Varie tipologie di Frequenza Estensiva ed Intensiva.

Date del corso

Corso Cisco CLCOR (Formula Intensiva) – Su Richiesta – 9:00 – 17:00

Modalità di iscrizione

Le iscrizioni sono a numero chiuso per garantire ai tutti i partecipanti un servizio eccellente.
L’iscrizione avviene richiedendo di essere contattati dal seguente Link, o contattando la sede al numero verde 800-177596 o inviando una richiesta all’email [email protected].