
Corso CCNP Collaboration CLICA – Implementing Cisco Collaboration Applications
PANORAMICA

Corso di preparazione al conseguimento della
Certificazione Cisco CCNP Collaboration CLICA
Esame 300-810 Parte della Certificazione Cisco CCNP Collaboration
Implementing Cisco Collaboration Applications (CLICA)

Contattaci ora per ricevere tutti i dettagli e per richiedere, senza alcun impegno, di parlare direttamente con uno dei nostri docenti CISCO CLICCA QUI.
Oppure chiamaci subito al nostro numero verde 800-177596.
OBIETTIVI DEL CORSO
Il corso CLICA Implementing Cisco Collaboration Applications (CLICA) è parte del percorso Cisco CCNP Collaboration. L’obiettivo principale di questo corso è offrire le conoscenze e le competenze per semplificare i protocolli di comunicazioni e, nel contempo, rafforzarne la robustezza con sistemi quali Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express. Si tratteranno le problematiche di integrazione dei sistemi come Cisco Jabber e Cisco Unified Communications Manager IM and Presence con sistemi di terze parti, nonché si implementeranno sistemi di chat rooms, message archiving e call recording.
CONTENUTI DEL CORSO
Implementing Cisco Collaboration Applications (CLICA)
- Configuring and Troubleshooting Cisco Unity Connection Integration
- Overview of Cisco Unity Connection Integration
- SCCP Integration
- SIP Integration
- Typical Integration Mistakes
- Integration Considerations
- Integrate and Set Up Cisco Unity Connection
- Clustering Options
- Deployment Options
- Networking
- References
- Configuring and Troubleshooting Cisco Unity Connection Call Handlers
- Call Handler Overview
- System Call Handler
- Caller Input
- Operator Call Handler
- Goodbye Call Handler
- Directory Handler
- Interview Handler
- Configure Cisco Unity Connection Call Handlers
- Toll Fraud
- Implement Toll Fraud Prevention
- Troubleshoot Cisco Unity Connection Call Handlers
- References
- Troubleshooting Cisco Unity Connection
- Overview of Cisco Unity Connection Troubleshooting Options
- Integration Troubleshooting Tools
- Cisco Unified Real-Time Monitoring Tool
- Troubleshoot Cisco Unity Connection
- References
- Configuring and Troubleshooting Cisco Unity Express
- Overview of Cisco Unity Express Integration
- Triggers
- MWI Notification
- Configure Cisco Unity Express
- Cisco Unity Express Trigger Troubleshooting
- MWI Notification Troubleshooting
- Troubleshoot Cisco Unity Express
- References
- Configuring SSO for Cisco Unified Communications Applications
- SSO Overview
- SSO Prerequisites
- SSO Components
- Trust Metadata File
- Identity Provider
- SAML Authentication
- OAuth
- Cisco Unified Communications Manager SSO Capabilities
- SSO for Collaboration Endpoints
- SSO and Collaboration Edge
- Session and Token Expiration Timers
- References
- Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
- Cisco Unified Communications Manager IM and Presence and Cisco Jabber Integration Overview
- Integration with Cisco Unified Communications Manager and IM and Presence Service
- Integration with Cisco Unity Connection
- Integration with Conferencing Servers
- Integration with LDAP
- Integration with Microsoft Exchange
- Clustering
- Cisco Unified Communications Manager IM and Presence Service Federation Overview
- Cisco Unified Communications Manager IM and Presence Multidomain Deployment
- Cisco Unified Communications Manager IM and Presence Intradomain Federation
- Configure Cisco Unified Communications Manager IM and Presence High Availability
- Cisco Jabber Deployment Options
- Cisco Jabber in Deskphone Control Mode
- Cisco Jabber in Softphone Mode
- Cisco Jabber Service Discovery Process
- Implement Cisco Jabber
- Configure Centralized Cisco Unified Communications Manager IM and Presence
- Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
- Cisco Jabber Customization Overview
- Cisco Unified Communications Services
- Service Profiles
- Custom Configuration Files
- Contact Sources
- Contact Photos
- Policies
- Embedded Tabs
- Cisco Jabber Extend and Connect
- Apple Push Notification Service
- Configure Cisco Unified Communications Manager IM and Presence Service Functionality
- Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
- Enterprise Instant Messaging Compliance and Archiving Overview
- External Database Overview
- PostgreSQL External Database Integration
- Persistent Chat
- Message Archiving
- Enable Message Archiving and Chat Rooms
- Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
- References
- Troubleshooting Cisco Unified Communications Manager IM and Presence Service
- Cisco Unified Communications Manager IM and Presence System Troubleshooting Tools
- System Troubleshooter
- Cisco Unified Real-Time Monitoring Tool
- Presence Viewer
- Cisco Jabber Connection Status
- Apple Push Notifications Troubleshooting
- IM and Presence Service Multidomain Deployment Troubleshooting
- Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
- Troubleshoot Cisco Unified Communications Manager IM and Presence Service
- Integrating Cisco Unified Attendant Console Advanced
- Cisco Unified Attendant Console Advanced Integration Overview
- Capabilities
- Platform Requirements
- Cisco Unified Communications Manager Integration
- Cisco Unified Communications Manager IM and Presence Service Integration
- Reporting
- Integrate Cisco Unified Attendant Console Advanced
- Implementing Call Recording and Monitoring
- Overview of Call Recording and Monitoring in Cisco Unified Communications Manager
- SPAN-Based Solutions
- Implement Call Recording and Monitoring Using a SPAN-Based Solution
- Cisco Unified Border Element Dial-Peer Forking
- Cisco Unified Communications Manager Network-Based Recording and Monitoring
- Implement Cisco Unified Communications Manager Call Recording and Monitoring
- References
Attività Laboratoriali
- Integrate and Set Up Cisco Unity Connection
- Configure Cisco Unity Connection Call Handlers
- Implement Toll Fraud Prevention
- Troubleshoot Cisco Unity Connection Call Handlers
- Troubleshoot Cisco Unity Connection
- Configure Cisco Unity Express
- Troubleshoot Cisco Unity Express
- Configure Cisco Unified Communications Manager IM and Presence High Availability
- Implement Cisco Jabber
- Configure Centralized Cisco Unified Communications Manager IM and Presence
- Configure Cisco Unified Communications Manager IM and Presence Service Functionality
- Enable Message Archiving and Chat Rooms
- Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
- Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
- Troubleshoot Cisco Unified Communications Manager IM and Presence Service
- Integrate Cisco Unified Attendant Console Advanced
- Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
- Implement Cisco Unified Communications Manager Call Recording and Monitoring
TIPOLOGIA DEL CORSO
Lezioni frontali Presenza in Aula e Laboratorio;
Lezioni a distanza in Video Presenza Tempo Reale e Laboratorio;
INFRASTRUTTURA LABORATORIALE
Per tutte le tipologie di erogazione, il Corsista può accedere alle attrezzature e ai sistemi reali Cisco presenti nei Nostri laboratori o direttamente presso i data center Cisco in modalità remota h24. Ogni partecipante dispone di un accesso per implementare le varie configurazioni avendo così un riscontro pratico e immediato della teoria affrontata.
Ecco di seguito alcune topologie di rete dei Laboratori Cisco Disponibili:


PREREQUISITI
Si consiglia la partecipazione al Corso Cisco CCNA.
DURATA E FREQUENZA
Durata 5gg – Varie tipologie di Frequenza Estensiva ed Intensiva.
DOCENTI
I docenti sono Istruttori Ufficiali pluri certificati Cisco e in altre tecnologie IT, con anni di esperienza pratica nel settore e nella Formazione.
MODALITÀ DI ISCRIZIONE
Le iscrizioni sono a numero chiuso per garantire ai tutti i partecipanti un servizio eccellente.
L’iscrizione avviene richiedendo di essere contattati dal seguente Link, o contattando la sede al numero verde 800-177596 o inviando una richiesta all’email [email protected].
CALENDARIO
Corso Cisco CLICA – Maggio 2021 – 09:00/18:00 (formula Full-Time)
Posti Rimanenti: _/12