Corso CCNP Collaboration CLICA – Implementing Cisco Collaboration Applications

Obiettivi | Certificazione | Contenuti | Tipologia | Prerequisiti | Durata e Frequenza | Docenti | Modalità di Iscrizione | Calendario

Certificazione Cisco CCNP Collaboration

Il Corso CLICA Implementing Cisco Collaboration Applications è parte del percorso Cisco CCNP Collaboration. L’obiettivo principale di questo corso è offrire le conoscenze e le competenze per semplificare i protocolli di comunicazioni e, nel contempo, rafforzarne la robustezza con sistemi quali Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express. Si tratteranno le problematiche di integrazione dei sistemi come Cisco Jabber e Cisco Unified Communications Manager IM and Presence con sistemi di terze parti, nonché si implementeranno sistemi di chat rooms, message archiving e call recording. Il Corso contribuisce alla preparazione dell’esame di Certificazione CCNP Collaboration (Esame 300-810).

Contattaci ora per ricevere tutti i dettagli e per richiedere, senza alcun impegno, di parlare direttamente con uno dei nostri Docenti (Clicca qui)
oppure chiamaci subito al nostro Numero Verde (800-177596).

Calling from abroad? Reach us at +39 02 87168254.

Obiettivi del corso

Di seguito una sintesi degli obiettivi principali del Corso CLICA Implementing Cisco Collaboration Applications:

  • Semplificazione dei protocolli di comunicazione e rafforzamento con sistemi come SSO.
  • Uso di Cisco® Unified IM & Presence, Cisco Unity® Connection e Cisco Unity Express.
  • Integrazione di Cisco Jabber e Cisco Unified Communications Manager IM and Presence con soluzioni esterne.
  • Implementazione di chat rooms e archiviazione dei messaggi.
  • Introduzione alla registrazione delle chiamate.

Certificazione del corso

Esame 300-810 CLICA Implementing Cisco Collaboration Applications;
Esame Parte della Certificazione CCNP Collaboration. Il programma di certificazione CCNP Collaboration prepara per i ruoli professionali nelle odierne tecnologie sulla collaboration. La CCNP collaboration ora include elementi di automazione e programmabilità per la massima scalabilità delle moderne infrastrutture di comunicazione. In particolare l’esame 300-810 CLICA testa competenze su argomenti quali: collaboration applications, single sign-on, Cisco Unified IM e Presence, Cisco Unity Connection, Cisco Unity Express, application clients.

Contenuti del corso

  • Configuring and Troubleshooting Cisco Unity Connection Integration
  • Overview of Cisco Unity Connection Integration
  • SCCP Integration
  • SIP Integration
  • Typical Integration Mistakes
  • Integration Considerations
  • Integrate and Set Up Cisco Unity Connection
  • Clustering Options
  • Deployment Options
  • Networking
  • References
  • Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Call Handler Overview
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler
  • Configure Cisco Unity Connection Call Handlers
  • Toll Fraud
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • References
  • Troubleshooting Cisco Unity Connection
  • Overview of Cisco Unity Connection Troubleshooting Options
  • Integration Troubleshooting Tools
  • Cisco Unified Real-Time Monitoring Tool
  • Troubleshoot Cisco Unity Connection
  • References
  • Configuring and Troubleshooting Cisco Unity Express
  • Overview of Cisco Unity Express Integration
  • Triggers
  • MWI Notification
  • Configure Cisco Unity Express
  • Cisco Unity Express Trigger Troubleshooting
  • MWI Notification Troubleshooting
  • Troubleshoot Cisco Unity Express
  • References
  • Configuring SSO for Cisco Unified Communications Applications
  • SSO Overview
  • SSO Prerequisites
  • SSO Components
  • Trust Metadata File
  • Identity Provider
  • SAML Authentication
  • OAuth
  • Cisco Unified Communications Manager SSO Capabilities
  • SSO for Collaboration Endpoints
  • SSO and Collaboration Edge
  • Session and Token Expiration Timers
  • References
  • Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Cisco Unified Communications Manager IM and Presence and Cisco Jabber Integration Overview
  • Integration with Cisco Unified Communications Manager and IM and Presence Service
  • Integration with Cisco Unity Connection
  • Integration with Conferencing Servers
  • Integration with LDAP
  • Integration with Microsoft Exchange
  • Clustering
  • Cisco Unified Communications Manager IM and Presence Service Federation Overview
  • Cisco Unified Communications Manager IM and Presence Multidomain Deployment
  • Cisco Unified Communications Manager IM and Presence Intradomain Federation
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Cisco Jabber Deployment Options
  • Cisco Jabber in Deskphone Control Mode
  • Cisco Jabber in Softphone Mode
  • Cisco Jabber Service Discovery Process
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Cisco Jabber Customization Overview
  • Cisco Unified Communications Services
  • Service Profiles
  • Custom Configuration Files
  • Contact Sources
  • Contact Photos
  • Policies
  • Embedded Tabs
  • Cisco Jabber Extend and Connect
  • Apple Push Notification Service
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Enterprise Instant Messaging Compliance and Archiving Overview
  • External Database Overview
  • PostgreSQL External Database Integration
  • Persistent Chat
  • Message Archiving
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • References
  • Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Cisco Unified Communications Manager IM and Presence System Troubleshooting Tools
  • System Troubleshooter
  • Cisco Unified Real-Time Monitoring Tool
  • Presence Viewer
  • Cisco Jabber Connection Status
  • Apple Push Notifications Troubleshooting
  • IM and Presence Service Multidomain Deployment Troubleshooting
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrating Cisco Unified Attendant Console Advanced
  • Cisco Unified Attendant Console Advanced Integration Overview
  • Capabilities
  • Platform Requirements
  • Cisco Unified Communications Manager Integration
  • Cisco Unified Communications Manager IM and Presence Service Integration
  • Reporting
  • Integrate Cisco Unified Attendant Console Advanced
  • Implementing Call Recording and Monitoring
  • Overview of Call Recording and Monitoring in Cisco Unified Communications Manager
  • SPAN-Based Solutions
  • Implement Call Recording and Monitoring Using a SPAN-Based Solution
  • Cisco Unified Border Element Dial-Peer Forking
  • Cisco Unified Communications Manager Network-Based Recording and Monitoring
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring
  • References

Attività Laboratoriali

  • Integrate and Set Up Cisco Unity Connection
  • Configure Cisco Unity Connection Call Handlers
  • Implement Toll Fraud Prevention
  • Troubleshoot Cisco Unity Connection Call Handlers
  • Troubleshoot Cisco Unity Connection
  • Configure Cisco Unity Express
  • Troubleshoot Cisco Unity Express
  • Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Implement Cisco Jabber
  • Configure Centralized Cisco Unified Communications Manager IM and Presence
  • Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Enable Message Archiving and Chat Rooms
  • Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Integrate Cisco Unified Attendant Console Advanced
  • Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution
  • Implement Cisco Unified Communications Manager Call Recording and Monitoring

Tipologia

Corso di Formazione con Docente

Docenti

I docenti sono Istruttori accreditati CISCO e certificati in altre tecnologie IT, con anni di esperienza pratica nel settore e nella Formazione.

Infrastruttura laboratoriale

Per tutte le tipologie di erogazione, il Corsista può accedere alle attrezzature e ai sistemi reali Cisco presenti nei Nostri laboratori o direttamente presso i data center Cisco in modalità remota h24. Ogni partecipante dispone di un accesso per implementare le varie configurazioni avendo così un riscontro pratico e immediato della teoria affrontata. Ecco di seguito alcune topologie di rete dei Laboratori Cisco Disponibili:

Corso CCNP Collaboration CLICA – Implementing Cisco Collaboration Applications

Dettagli del corso

Prerequisiti

Si consiglia la partecipazione al Corso Cisco CCNA.

Durata del corso

  • Durata Intensiva 5gg;

Frequenza

Varie tipologie di Frequenza Estensiva ed Intensiva.

Date del corso

  • Corso Cisco CLICA (Formula Intensiva) – Su Richiesta  – 9:00 – 17:00

Modalità di iscrizione

Le iscrizioni sono a numero chiuso per garantire ai tutti i partecipanti un servizio eccellente.
L’iscrizione avviene richiedendo di essere contattati dal seguente Link, o contattando la sede al numero verde 800-177596 o inviando una richiesta all’email [email protected].

Panoramica privacy

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.