Certificazione CompTIA A+
PANORAMICA
Esame Core 1 220-1001 CompTIA A+;
Esame Core 2 220-1002 CompTIA A+;
La certificazione CompTIA A+ attesta le competenze necessarie per operare in modo professionale nell’ambito del supporto tecnico informatico Hardware Software e di Rete. Questa certificazione Internazionale accreditata dall’ANSI in conformità con lo Standard ISO 17024 e approvata inoltre dal DoD per la Direttiva 8140/8570.01-M.
Riconosciuta in tutto il mondo, richiesta dalle maggiori organizzazioni internazionali come Dell, Intel, HP, U.S. Department of Defense (DoD) ai propri tecnici.
E’ indipendente dai produttori e quindi copre le varie tecnologie informatiche, senza confinare il candidato ad una specifica piattaforma, conferendogli più flessibilità ed adattabilità alle varie situazioni che potrebbe trovare. CompTIA A+ certifica le abilità di un tecnico nell’ Installazione e configurazione dei Sistemi Operativi, la diagnostica di problematiche Hardware e software dei PC desktop, portatili e degli ultimi dispositivi mobile Android e iOS, fino all’ implementazione e manutenzione di piccole reti LAN. Figure lavorative che richiedono Comptia A+: sistemisti informatici aziendali, Operatori Help Desk I e II livello, addetti alla vendita nell’ambito ICT, It support technicians, It support administrators, IT support specialists e studenti che vogliano collocarsi nell’ambito lavorativo informatico-Tecnologico e prepararsi ad affrontare percorsi formativi più specialistici nell’ambito IT.
Per conseguire la Certificazione CompTIA A+ è necessario sostenere con successo i seguenti esami:
Esame Core 1 220-1001 CompTIA A+;
Esame Core 2 220-1002 CompTIA A+;
CORSI PROPEDEUTICI
Affrontare un esame di certificazione richiede una preparazione specifica.
Per questa certificazione consigliamo:
Corso Sistemista Informatico
SVOLGIMENTO E DURATA
Esame Core 1 220-1001 CompTIA A+ durata 90 minuti 80-85 quesiti;
Esame Core 2 220-1002 CompTIA A+ durata 90 minuti 80-85 quesiti;
Negli esami sono presenti quesiti formulati in lingua inglese in forme differenti: Risposta Multipla; completamento di testo, collegamenti concettuali Drag and Drop; vere e proprie simulazioni laboratoriali.
PREREQUISITI
Nessun prerequisito.
ARGOMENTI D’ESAME
Esame CompTIA A+ CORE 1 (220-1001);
1.0 Mobile Devices
Given a scenario, install and configure laptop hardware and components.
Given a scenario, install components within the display of a laptopGiven a scenario, use appropriate laptop features.
Compare and contrast characteristics of various types of other mobile devices.
Given a scenario, connect and configure accessories and ports of other mobile devices.
Given a scenario, configure basic mobile device network connectivity and application support.
Given a scenario, use methods to perform mobile device synchronization.
2.0 Networking
Compare and contrast TCP and UDP ports, protocols, and their purposes.
Compare and contrast common networking hardware devices.
Given a scenario, install and configure a basic wired/wireless SOHO network.
Compare and contrast wireless networking protocols.
Summarize the properties and purposes of services provided by networked hosts.
Explain common network configuration concepts.
Compare and contrast Internet connection types, network types, and their features.
Given a scenario, use appropriate networking tools.
3.0 Hardware
Explain basic cable types, features, and their purposes.
Identify common connector types.
Given a scenario, install RAM types.
Given a scenario, select, install and configure storage devices.
Given a scenario, install and configure motherboards, CPUs, and add-on cards.
Explain the purposes and uses of various peripheral types.
Summarize power supply types and features.
Given a scenario, select and configure appropriate components for a custom PC configuration to meet customer specifications or needs.
Given a scenario, install and configure common devices.
Given a scenario, configure SOHO multifunction devices/printers and settings.
Given a scenario, install and maintain various print technologies.
4.0 Virtualization and Cloud Computing
Compare and contrast cloud computing concepts.
Given a scenario, set up and configure client-side virtualization.
5.0 Hardware and Network Troubleshooting
Given a scenario, use the best practice methodology to resolve problems.
Given a scenario, troubleshoot problems related to motherboards, RAM, CPUs, and power.
Given a scenario, troubleshoot hard drives and RAID arrays.
Given a scenario, troubleshoot video, projector, and display issues.
Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures.
Given a scenario, troubleshoot printers.
Given a scenario, troubleshoot common wired and wireless network problems.
Esame CompTIA A+ CORE 2 (220-1002);
1.0 Operating Systems
Compare and contrast common operating system types and their purposes.
Compare and contrast features of Microsoft Windows versions.
Summarize general OS installation considerations and upgrade methods.
Given a scenario, use appropriate Microsoft command line tools.
Given a scenario, use Microsoft operating system features and tools.
Given a scenario, use Microsoft Windows Control Panel utilities.
Summarize application installation and configuration concepts.
Given a scenario, configure Microsoft Windows networking on a client/desktop.
Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems.
2.0 Security
Summarize the importance of physical security measures.
Explain logical security concepts.
Compare and contrast wireless security protocols and authentication methods.
Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.
Compare and contrast social engineering, threats, and vulnerabilities.
Compare and contrast the differences of basic Microsoft Windows OS security settings.
Given a scenario, implement security best practices to secure a workstation.
Given a scenario, implement methods for securing mobile devices.
Given a scenario, implement appropriate data destruction and disposal methods.
Given a scenario, configure security on SOHO wireless and wired networks.
3.0 Software Troubleshooting
Given a scenario, troubleshoot Microsoft Windows OS problems.
Given a scenario, troubleshoot and resolve PC security issues.
Given a scenario, use best practice procedures for malware removal.
Given a scenario, troubleshoot mobile OS and application issues.
Given a scenario, troubleshoot mobile OS and application security issues.
4.0 Operational Procedures
Compare and contrast best practices associated with types of documentation.
Given a scenario, implement basic change management best practices.
Given a scenario, implement basic disaster prevention and recovery methods.
Explain common safety procedures.
Explain environmental impacts and appropriate controls.
Explain the processes for addressing prohibited content/ activity, and privacy, licensing, and policy concepts.
Given a scenario, use proper communication techniques and professionalism.
Identify the basics of scripting.
Given a scenario, use remote access technologies.
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