
Certificazione CompTIA A+
PANORAMICA

Esame 220-1101 CompTIA A+ (Core1);
Esame 220-1102 CompTIA A+ (Core2);
La certificazione CompTIA A+ attesta le competenze necessarie per operare in modo professionale nell’ambito del supporto tecnico informatico Hardware Software e di Rete. Questa certificazione Internazionale accreditata dall’ANSI in conformità con lo Standard ISO 17024 e approvata inoltre dal DoD per la Direttiva 8140/8570.01-M.
Riconosciuta in tutto il mondo, richiesta dalle maggiori organizzazioni internazionali come Best Buy/Geek Squad, Blue Cross Blue Shield, Canon, Dell, Fry’s Electronics, General Dynamics, HP, Intel, Nissan, Ricoh, Sharp, U.S. Department of Defense (DoD), Verizon, Wells Fargo.
E’ indipendente dai produttori e quindi copre le varie tecnologie informatiche, senza confinare il candidato ad una specifica piattaforma, conferendogli più flessibilità ed adattabilità alle varie situazioni che potrebbe trovare. CompTIA A+ certifica le abilità di un tecnico nell’ Installazione e configurazione dei Sistemi Operativi, la diagnostica di problematiche Hardware e software dei PC desktop, portatili e configurazione dispositivi mobile Android e iOS, fino all’ implementazione e manutenzione di piccole reti LAN.
Le figure lavorative che richiedono Comptia A+: sistemisti informatici aziendali, Operatori Help Desk I e II livello, addetti alla vendita nell’ambito ICT, Help Desk Tech, Desktop Support Specialist, Field Service Technician, Help Desk Technician, Associate Network Engineer, System Support Technician, Junior Systems Administrator. e studenti che vogliano collocarsi nell’ambito lavorativo informatico-Tecnologico e prepararsi ad affrontare percorsi formativi più specialistici nell’ambito IT.
Per conseguire la Certificazione CompTIA A+ è necessario sostenere con successo i seguenti esami:
- Esame 220-1101 CompTIA A+ (Core1);
- Esame 220-1102 CompTIA A+ (Core2);

Corso di Preparazione:
– Corso Sistemista Informatico
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SVOLGIMENTO E DURATA
Esame Core 1 220-1101 CompTIA A+ durata 90 minuti 90 quesiti;
Esame Core 2 220-1102 CompTIA A+ durata 90 minuti 90 quesiti;
Negli esami sono presenti quesiti formulati in lingua inglese in forme differenti: Risposta Multipla; completamento di testo, collegamenti concettuali Drag and Drop; vere e proprie simulazioni laboratoriali.
PREREQUISITI
Frequentare il Corso Sistemista Informatico.
ARGOMENTI D’ESAME
Esame CompTIA A+ CORE 1 (220-1101);
- Mobile Devices
- Given a scenario, install and configure laptop hardware and components.
- Compare and contrast the display components of mobile devices.
- Given a scenario, set up and configure accessories and ports of mobile devices.
- Given a scenario, configure basic mobile-device network connectivity and application support.
- Networking
- Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes.
- Compare and contrast common networking hardware.
- Compare and contrast protocols for wireless networking.
- Summarize services provided by networked hosts.
- Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks.
- Compare and contrast common network configuration concepts.
- Compare and contrast Internet connection types, network types,and their features.
- Given a scenario, use networking tools.
- Hardware
- Explain basic cable types and their connectors, features,and purposes.
- Given a scenario, install the appropriate RAM.
- Given a scenario, select and install storage devices.
- Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards.
- Given a scenario, install or replace the appropriate power supply.
- Given a scenario, deploy and configure multifunction devices/printers and settings.
- Given a scenario, install and replace printer consumables.
- Virtualization and Cloud
- Summarize cloud-computing concepts.
- Summarize aspects of client-side virtualization.
- Hardware and Network Troubleshooting
- Given a scenario, apply the best practice methodology to resolve problems.
- Given a scenario, troubleshoot problems related to motherboards,RAM, CPU, and power.
- Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays.
- Given a scenario, troubleshoot common issues with mobile devices.
- Hardware and Network Troubleshooting
- Given a scenario, troubleshoot problems with wired and wireless networks.
Esame CompTIA A+ CORE 2 (220-1102);
- Operating Systems Identify basic features of Microsoft Windows editions.
- Given a scenario, use the appropriate Microsoft command-line tool.
- Given a scenario, use the appropriate Microsoft Windows 10
- Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS).
- Given a scenario, use the appropriate Windows settings.
- Given a scenario, configure Microsoft Windows networking features on a client/desktop.
- Given a scenario, apply application installation and configuration concepts.
- Explain common OS types and their purposes.
- Given a scenario, perform OS installations and upgrades in a diverse OS environment.
- Identify common features and tools of the macOS/desktop OS.
- Identify common features and tools of the Linux client/desktop OS.
- Security
- Summarize various security measures and their purposes.
- Compare and contrast wireless security protocols and authentication methods.
- Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods.
- Explain common social-engineering attacks, threats, and vulnerabilities.
- Given a scenario, configure a workstation to meet best practices for security.
- Explain common methods for securing mobile and embedded devices.
- Given a scenario, manage and configure basic security settings in
- the Microsoft Windows OS.
- Given a scenario, use common data destruction and disposal methods.
- Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks.
- Given a scenario, install and configure browsers and relevant security settings.
- Software Troubleshooting
- Given a scenario, troubleshoot common Windows OS problems.
- Given a scenario, troubleshoot common personal computer (PC) security issues.
- Given a scenario, use best practice procedures for malware removal.
- Given a scenario, troubleshoot common mobile OS and application issues.
- Software Troubleshooting
- Given a scenario, troubleshoot common mobile OS and application security issues.
- Operational Procedures
- Given a scenario, implement best practices associated with
- documentation and support systems information management.
- Explain basic change-management best practices.
- Given a scenario, implement workstation backup and recovery methods.
- Given a scenario, use common safety procedures.
- Summarize environmental impacts and local environmental control
- Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
- Given a scenario, use proper communication techniques and professionalism.
- Identify the basics of scripting.
- Given a scenario, use remote access technologies.
CORSI DI PREPARAZIONE
SOSTIENI DIRETTAMENTE L’ESAME
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