
Certificazione CCNA Collaboration
PANORAMICA

Esame 210-060 CICD;
Esame 210-065 CIVND;
La certificazione Cisco CCNA Collaboration rappresenta il punto di ingresso fondamentale nel percorso di professionalizzazione Cisco circa le tecnologie Voice over IP e Video Over IP. Questa certificazione attesta le competenze su tematiche di importanza strategica come tutte le tecnologie associate all’ambito Cisco Unified Communications Solution.
Questa prestigiosa certificazione si ottiene sostenendo e superando con successo 2 esami: 210-060 CICD e 210-065 CIVND.
Per conseguire la Certificazione Cisco CCNA Collaboration è necessario sostenere con successo i seguenti esami:
Esame 210-060 CICD;
Esame 210-065 CIVND;

CORSI PROPEDEUTICI
Affrontare un esame di certificazione richiede una preparazione specifica.
Per questa certificazione consigliamo:
Corso CCNA Collaboration
SVOLGIMENTO E DURATA
Esame 210-060 CICD Durata 75 minuti 55-65 quesiti;
Esame 210-065 CIVND Durata 75 minuti 55-65 quesiti;
Negli esami sono presenti quesiti formulati in lingua inglese in forme differenti: Risposta Multipla; completamento di testo, collegamenti concettuali Drag and Drop; vere e proprie simulazioni laboratoriali.
PREREQUISITI
Nessun prerequisito.
ARGOMENTI D’ESAME
Esame 210-060 CICD
Describe the Cisco Unified Communications components and their functions
Describe call signaling and media flows
Describe quality implications of a VoIP network
Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Create or modify user accounts for Cisco Unified Communications Manager
Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
Create or modify endpoints for Cisco Unified Communications Manager
Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
Describe how calling privileges function and how calling privileges impact system features
Create or modify directory numbers
Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
Enable end users for Cisco Unified IM and Presence
Verify user features are operational
Describe user creation options for voice messaging
Create or modify user accounts for Cisco Unity Connection
Describe Cisco Unified IM and Presence
Configure Cisco Unified IM and Presence
Generate CDR and CMR reports
Generate capacity reports
Generate usage reports
Generate RTMT reports to monitor system activities
Monitor voicemail usage
Remove unassigned directory numbers
Perform manual system backup
Verify PSTN connectivity
Define fault domains using information gathered from end user
Troubleshoot endpoint issues
Identify voicemail issues and resolve issues related to user mailboxes
Describe causes and symptoms of call quality issues
Reset single devices
Describe how to use phone applications
Esame 210-065 CIVND
Describe the functional components of video solutions
Provisioning and scheduling Management
Video compositing
Streaming video
Recording and storage
Mdia players
Media convergence
Media managements
Video convergence
Describe video product models
Mobile devices
Desktop systems
Multi-purpose systems
Surveillance cameras and encoders
Immersive systems
Peripherals and add-ons
Cabling connections
Digital media players
Describe environment recommendations
Room lighting recommendations
Room acoustics recommendations
Room power recommendations
Room HVAC recommendations
Room materials (windows, floor material, wall material, etc.)
Room size and background wall
Viewing distance
Physical security recommendations
Implement desktop endpoints and surveillance cameras
Network settings
GUI interface and CLI
Control plane
Cables
Test call
User acceptance test
Microphone calibration
Camera calibration
Media playback on PCs
Describe features and functions
Auto collaboration
MCU capabilities versus TelePresence Server
Audio add in
PIP
FECC
Resolution setting
Multi way vs multi-site
Describe troubleshooting methodologies
Identify endpoint issues
Cabling
Peripherals
Network connectivity
Registration
Call setup
Media quality
Mid call feature issues
Collecting system information
Logs
Status
Manage configuration
Backups
Restore
Reset to defaults
Password recovery
Implement key CLI commands
Monitor events and alerts
Describe multi-point control units
Describe conferencing features
Switching and layout options
Cascading
Conferencing add-ons
Describe scheduling vs adhoc vs on demand features
VIDEO DI APPROFONDIMENTO
Laboratorio H24
La nostra community
Le Testimonianze